Coronavirus Update
Changes to Castle Mall in accordance with the Australian Government directive issued on 28 May 2020.
Published 29 May

As part of the NSW Government’s first and second stages of its recovery roadmap, from Monday 1 June our customers will be able to:

Dine at cafés and restaurants

  • Cafes and restaurants and other hospitality venues are now allowed up to 50 patrons per enclosed space or outdoor area. Not all restaurants and cafés will be able to offer a dine in option, and those that are deciding to must still adhere to social distancing directives, including the 4sqm per person rule. Our restaurants, cafes and food courts are also open for takeaway, offering pick-up or home-delivery options. Further information on delivery and takeaway options is available here

Enjoy beauty services

  • Beauty services will now start to reopen. These services include treatments, including but not limited to, waxing, nail and beauty therapy and massage. A maximum of 10 people are allowed in the salons, or physical distancing of one person per 4 square metres, whichever is smaller.

In accordance with the Australian Government directives, fitness centres, kids’ play areas and seating zones for our food courts at Castle Mall remain temporarily closed. 

As an essential service provider, Castle Mall remains otherwise open and trading, with significantly enhanced measures in place to stop the spread of the virus within our centre. We will continue to provide updates on store changes in real time. A full list of store updates can be found below.


Keeping you safe as we navigate coronavirus together

We continue to work in close collaboration with our retailers to ensure that we are all doing our part to keep our shared environments clean and safe while keeping our team members up to date with new information and advice from the relevant authorities.

We are closely monitoring public health updates and prepared to act quickly should advice change. It goes without saying that our community’s health and wellbeing comes first and we have therefore implemented the below processes at Castle Mall.

  • Strengthened our already stringent cleaning processes by placing a heightened focus on sanitising high-touch points with high-grade disinfectant as well as increasing the number of cleaning rotations each day.
  • Hand sanitation stations have been placed at key points throughout the centre, including our main centre entrances for our entire community to access.
  • Australian Government-issued information posters have been placed in our bathrooms, which outline crucial information on how you can help stop the spread of Covid-19. We have also rolled out public hygiene advertisements across the centre to reinforce preventative measures that each of us should adopt.

While we understand that the re-introduction of in-Centre experiences that have been greatly missed by our community is something to be excited about, we ask you to continue to play your part to keep our community safe. This means:

  • Social distancing – always keep at least 1.5 metres between yourself and others.
  • Exemplary personal hygiene – wash your hands regularly and use the sanitiser stations located throughout the Centre for your convenience.
  • Handling illness safely – cough or sneeze into your elbow or a tissue and, most importantly, stay at home if you’re feeling unwell.

We ask for your support in making sure Castle Mall continues to be a place of kindness and compassion for all our customers and staff throughout this unprecedented situation.

With all that said, we remain open for business and sincerely look forward to seeing you at Castle Mall.


Store Updates




Enjoy delicious dishes from your favourite Castle Towers restaurants and cafes, with a great range of stores offering takeaway, pick up and home delivery options to satisfy the whole family:


View Stores Offering Takeaway and Food Delivery




Tongli Supermarket

Monday to Friday - 9.00am to 7.00pm

Thursday- 9.00am to 9.00pm

Saturday & Sunday - 9.00am to 7.00pm




Snap Fitness have temporarily closed in response to Government advice.




TK Maxx

Monday- Wednesday and Friday 9am-7pm

Thursday 9am-9pm

Saturday 9am-6pm

Sunday 10am-5pm





The previous 30 minute patron restrictions for hairdressers and barbers has been lifted as at 26 March 2020.

Hairdressers and barbers can now have standard appointments but the 4sqm rule per person must continue to be observed within the premises. Personal contact during appointments must also be minimised.


The following Hairdressers are still open:

Azita’s Hair Salon

JIT Cuts

Next Generation for Hair 




The previous restriction on Beauty services has been lifted as of 1 June 2020.

These services include treatments, including but not limited to, waxing, nail and beauty therapy and massage. A maximum of 10 people are allowed in the salons, or physical distancing of one person per 4 square metres, whichever is smaller.

The following Beauty Services and Massage retailers are still temporarily closed:

Urban Spa

Creative Nails 






*Check with individual store for trading hours




Castle Hill Medical Centre

Castle Mall Newsagency

Castle Mall Pharmacy Compounding Chemist

Clear Dental

CM Seafood

Connect Hearing


Douglass Hanly Moir Pathology

Global Trade Money Exchange 

Hawker Street

Hills Massage Clinic

Jess Café

Kylin Jewellery and Watches

La Strada Boutique 

LW Meat


New Moon 

Northwest Growers

Personal Eyes

Phoenix Beauty

Saigon Phoever 

Seams Alterations

Smiling Bakery

Splash n Go Car wash

Tai Baan Bakery

Thai Garden House Express

TK Maxx 


All Link Travel

Castle Hill Traditional Chinese Medicine Centre

Hills Massage

Port Vita


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